Privacy Policy
Effective Date: March 16, 2026
Indian Kitchen King Inc dba India Gourmet (“Company”, “we”, “our”, or “us”) operates a mobile application that allows customers to browse menus, place food orders, and interact with our restaurant services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application, website, and related services (collectively referred to as the “Services”).
By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect several categories of information when users interact with our app or services.
1.1 Personal Information
When you create an account, place an order, or contact us, we may collect personal information including:
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Full name
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Email address
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Phone number
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Delivery or pickup address
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Account login credentials
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Customer support communications
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Order preferences or special instructions
This information is used to process food orders and provide customer support.
1.2 Order and Transaction Information
When an order is placed through the app, we collect transaction-related information such as:
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Items ordered
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Order history
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Order amount
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Delivery or pickup instructions
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Payment confirmation
Payments are processed securely through third-party payment providers. We do not store full credit card numbers on our servers.
1.3 Device and Usage Information
When users access the mobile application, we may automatically collect certain technical information including:
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Device type and model
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Operating system version
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App version
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IP address
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Device identifiers
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App usage statistics and logs
This information helps us improve app performance, troubleshoot technical issues, and enhance user experience.
1.4 Location Information
If users enable location services on their device, the app may access approximate location information to:
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Display nearby pickup locations
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Improve delivery services
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Provide location-based features
Location permissions can be disabled at any time through device settings.
1.5 Analytics and App Performance Data
We may use analytics tools to understand how users interact with the app. These tools may collect data such as:
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App usage patterns
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Session duration
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Performance metrics
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Crash reports
This information helps us improve the functionality, reliability, and user experience of our services.
2. How We Use Your Information
We may use the information we collect for purposes including:
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Processing and fulfilling food orders
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Managing customer accounts
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Sending order confirmations and updates
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Providing customer support
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Improving app functionality and user experience
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Monitoring performance and fixing technical issues
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Preventing fraud or misuse of the app
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Complying with legal obligations
If users choose to opt in, we may also send promotional offers or updates.
3. Push Notifications
Our app may send push notifications to provide important information such as:
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Order confirmations
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Order status updates
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Promotional offers or announcements (if enabled)
Users can disable push notifications at any time through their device settings.
4. Sharing of Information
Indian Kitchen King Inc dba India Gourmet does not sell or rent personal information to third parties.
We may share information with trusted service providers who assist us in operating our services, including:
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Payment processors
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Delivery service partners
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Cloud hosting providers
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Analytics providers
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Customer support platforms
These providers are only given access to the information necessary to perform their services and are required to protect user data.
We may also disclose information if required by law, regulation, or legal process.
5. Third-Party Services
Our mobile application may integrate with third-party services such as:
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Payment processing services
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Delivery partners
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Analytics platforms
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Cloud infrastructure providers
These third-party services operate under their own privacy policies, and we encourage users to review them.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Maintain order records
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Comply with legal requirements
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Resolve disputes
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Enforce our agreements
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
8. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child under 13 without parental consent, we will take steps to delete such information.
9. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
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The right to know what personal information we collect
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The right to request access to your personal data
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The right to request deletion of personal information
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The right to correct inaccurate information
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The right to opt out of the sale of personal information (we do not sell personal data)
We will not discriminate against you for exercising your privacy rights.
To submit a request regarding your data, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.
Your continued use of the Services after changes are posted indicates acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions about this Privacy Policy or your privacy rights, please contact us:
Indian Kitchen King Inc dba India Gourmet
Watsonville, California, United States